Using Computer mode and User mode simultaneously with Symantec Endpoint Protection clients

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Article ID: 157500

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Is it possible to use Computer mode and User mode settings with the same Symantec Endpoint Protection client?

Resolution

SEP clients can be switched to User mode in one of the following ways:

  1. Installing a SEP client using a User mode package.
  2. Manually switching a SEP client to User mode in the Symantec Endpoint Protection Manager (SEPM).
  3. Associating a user account in your environment with a client already in User mode.

It is not possible for SEP clients to automatically switch between Computer mode and User mode predictably. Clients can only automatically switch modes during the initial registration phase, and depending on how the Reconnection Preferences were set in the client's Communications Settings policy. Because of the results are not predictable, it is recommended to configure clients as either Computer mode or User mode clients, not as both.