Logs contain errors stating 'Could not load SD.Filters' and 'Could not load Symantec.ServiceDesk.Cm'

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Article ID: 157484

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Updated On:

Products

ServiceDesk

Issue/Introduction

There is a high frequency of these errors, is there a problem?

Application Name : ProcessManager
Process ID : 4036
Date :12/7/2012 10:57:20 AM
Log Level :Error
Log Category :LogicBase.Framework.ObjectStorage
Machine Name : WHQNT553
Message :
Could not load Symantec.ServiceDesk.Cm

Application Name : ProcessManager
Process ID : 4036
Date :12/7/2012 10:59:18 AM
Log Level :Error
Log Category :LogicBase.Framework.ObjectStorage
Machine Name : WHQNT553
Message :
Could not load SD.Filters

Cause

Legacy code referencing deprecated functions.

Resolution

These errors can be safely ignored.


Applies To

ServiceDesk 7.5