A "Read Error" HTTP error is reported when browsing a certain web page through the Symantec Web Gateway proxy

book

Article ID: 157450

calendar_today

Updated On:

Products

Web Gateway

Issue/Introduction

You are unable to browse to a certain web page through the Symantec Web Gateway proxy.

ERROR

The requested URL could not be retrieved

--------------------------------------------------------------------------------

While trying to retrieve the URL: http://HOST.DOMAIN

The following error was encountered:
• Read Error

The system returned:
(104) Connection reset by peer
An error condition occurred while reading data from the network. Please retry your request.
 

Resolution

A firewall/device between the Web Gateway and the internet is interfering with access to the site


Applies To

SWG 5.1.0.39