Issues using Microsoft Access files on PGP Netshare

Products

• Symantec Products

Issue/Introduction

In certain configurations, you may encounter difficulties opening Microsoft Access files hosted on a PGP NetShare.  This behavior has been reported using a Windows 7 64-bit client with 32-bit version of Microsoft Access.  If the share is hosted on Windows Server 2008 you may encounter an error when opening Access database files.

"Unrecognized database format"

Cause

Symantec Engineering is currently investigating this issue.

Resolution

Symantec is aware of this issue and will update this document when a solution becomes available. It is not necessary to log a support case on this issue. Please subscribe to this article to be notified of any updates.