The meaning of the messaging statistics in the Encryption Management Server Daily Status Email is not clear

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Article ID: 157442

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Updated On:

Products

Encryption Management Server Gateway Email Encryption

Issue/Introduction

The Encryption Management Server Daily Status Email contains a Message Activity Report.  The statistics include the number of messages:

  • Processed Today
  • Encrypted Today
  • Decrypted Today

It is not clear how these statistics are defined.

Environment

Encryption Management Server 3.3 and above.

Resolution

The definition of these statistics is as follows:

1. Processed Today

This is the number of messages processed by Encryption Management Server only. This includes Web Email Protection messages and Daily Status messages.

Note that it does not include messages encrypted or decrypted on Encryption Desktop.  Hence, where Encryption Management Server is not in the mail stream, this number will be very low.

2. Encrypted Today

This is the number of messages encrypted for a given day on Encryption Management Server only.  It does not include messages encrypted by Encryption Desktop.

3. Decrypted Today

This is the number of messages decrypted for a given day on Encryption Management Server only.  It does not include messages decrypted by Encryption Desktop.