The normal un-install process is not working.
2. Stop the “Symantec Protection 6.0 for SharePoint Servers” service from the Services applet or services.msc.
· Open command prompt
· Run following command on windows command prompt
i. cd c:\Program Files\Symantec\SharePoint\SharePoint\Installer
ii. Copy the ConfigureSystem.exe, if provided as patch to the same location.
iii. Run the command
4. Make a back up of the uninstall.bat. Modify uninstall.bat as mentioned below.
i. DEPLOYURL is the URL of SharePoint central admin site e.g. http://<machine name>:<port>”
ii. For MOSS 2007 SHAREPOINTBINPATH = “C:\Program Files\Common Files\Microsoft Shared\web server extensions\12\BIN” or For MOSS 2010 SHAREPOINTBINPATH = “C:\Program Files\Common Files\Microsoft Shared\web server extensions\14\BIN”
iii. FEATUREID = “a0b21f07-5ca7-454b-acd0-83f441ad5b16”
1. <SafeControl Assembly="Symantec.SPSS.AdminConsole, Version=6.0.2.5, Culture=neutral, PublicKeyToken=37224a1b3cce3996" Namespace="Symantec.SPSS.AdminConsole" TypeName="*" Safe="True"
2. <SafeControl Assembly="RJS.Web.WebControl.PopCalendar.Ajax.Net, Version=1.0.2616.22725, Culture=neutral, PublicKeyToken=5bac9568331177db" Namespace="RJS.Web.WebControl" TypeName="*" Safe="True" />
9. Open the list.txt file output will be similar to below. Search the highlighted GUID in the registry and delete the entries. Please do not remove entries that are under HKEY_LOCAL_MACHINE. After deletion verify that entry of “Symantec Protection 6.0 for SharePoint Servers” from Add/Remove program files of window’s control panel.
FullPath is SOFTWARE\Classes\Installer\Features\8F64C9BC1B7B89C4FACBF10C33A889BD
sub key tree is8F64C9BC1B7B89C4FACBF10C33A889BD
FullPath is SOFTWARE\Classes\Installer\Products\8F64C9BC1B7B89C4FACBF10C33A889BD
sub key tree is8F64C9BC1B7B89C4FACBF10C33A889BD
FullPath is SOFTWARE\Classes\Installer\UpgradeCodes\E5AE2D1D08645C141AF0F91556588259
sub key tree isE5AE2D1D08645C141AF0F91556588259
FullPath is SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\E5AE2D1D08645C141AF0F91556588259
sub key tree isE5AE2D1D08645C141AF0F91556588259
FullPath is SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8F64C9BC1B7B89C4FACBF10C33A889BD
sub key tree is8F64C9BC1B7B89C4FACBF10C33A889BD
FullPath is SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CB9C46F8-B7B1-4C98-AFBC-1FC0338A98DB}
· Goto %programfiles%\Common Files\Microsoft Shared\Web Server Extensions\14\TEMPLATE\ADMIN
· Delete Symantec folder
13. Check that “Symantec Protection 6.0 for SharePoint Servers” service is un installed from services.msc
14. Remove below mentioned assemblies from Global Assembly Cache. To remove selected and right click the DLL in GAC window and Click “UnInstall”
· Symantec.Sharepoint.Entities.dll
· Symantec.Sharepoint.LoggerClient.dll
· Symantec.Sharepoint.LoggingService.dll
· Symantec.Sharepoint.ReportingService.dll
· Symantec.Sharepoint.RTCommandClient.dll
· Symantec.Sharepoint.ScanService.dll
· Symantec.SharePoint.Service.DataAccess.dll
· Symantec.Sharepoint.Service.Logger.dll
· Symantec.Sharepoint.Service.Notification.dll
· Symantec.Sharepoint.Service.RTCommand.dll
· Symantec.Sharepoint.Service.ScanAPICore.dll
· Symantec.Sharepoint.Shared.InterfaceLibrary.dll
· Symantec.Sharepoint.SPSSCore.dll
· Symantec.Sharepoint.SPSSCore.SPSVersion2003.dll
· Symantec.Sharepoint.SPSSCore.SPSVersion2007.dll
· Symantec.Sharepoint.SPSSCore.SPSVersion2010.dll
· Symantec.Sharepoint.SPSSRuleEvaluator.dll
· Symantec.Sharepoint.Utility.dll
· SymantecScanLibrary.dll
· Symantec.SPSS.Adminconsole.dll
· Symantec.SPSS.Adminconsole.Data.dll
· Symantec.SPSS.Adminconsole.Entities.dll
· Symantec.SPSS.Adminconsole.SharePoint.dll
· Symantec.SPSS.Adminconsole.Utilities.dll
· PSLICAPLib.dll
15. Delete the “SharePoint” folder located in Installation directory
16. Start the SharePoint Admin service
How get the location of Web.config
1. Go to Start -> Run and type inetmgr.
2. Right click on the Central Administration Site , and goto “Manage Web Site” -> “Advanced Settings…”, as shown in screenshot below.
To open Global Assembly Cache [GAC]
1) Go to Start -> Run and type assembly as described in below screenshot
2) This will open a new window as show in below screen shot