You want to know how to configure and set up the User Self Service Portal options in the Symantec Mobile Management console for users to do self service management on their devices.
The user portal allows users to manage and administer their managed (corporate or personal) devices using options in the self service portal. The user portal is accessed by users from inside your corporate network. As an administrator, you determine the actions that users are allowed to perform and then set up the user portal in the Symantec Mobile Management console. No actions are allowed unless you enable the selected actions for users. The management tasks or actions that users can perform on their mobile devices include:
The User Portal Settings page in the Symantec Mobile Management console is where you configure the User Self Service Portal. Authentication should be enabled to provide a login to a secure user portal session.
To enable authentication:
To access and enable actions on the User Portal page in the Symantec Mobile Management console:
7. Enable any of the following actions to allow users to perform the actions on their devices:
Note: Some of these options may not be available for certain mobile device types.
8. When finished, click Save changes. The user portal is now configured.