Unable to Encrypt 8GB Pendrive.


Article ID: 157413


Updated On:


Symantec Products


Unable to encrypt 8GB pendrive or usb stick using PGP Desktop Version 10.1 Standalone Client

Error : Access is denied


Possible cause : -

1. UAC (User Access Control) was turned on


Method 1: Disable or Turn Off UAC (User Account Control) in Control Panel.

1. Go to Start Menu -> Control Panel -> User Accounts and Family Safety -> User Account.
2. Go to Start Menu -> Control Panel -> System and Security -> Action Center.
3. Click or right click on Flag icon in notification area (system tray), and then Open Action Center.
4. Type “MsConfig” in Start Search to start System Configuration, then go to Tools tab, select Change UAC Settings, then click on Launch button.
5. Click on User Account Control settings link.
6. Slide the slider bar to the lowest value (towards Never Notify), with description showing Never notify me.

Method 2: Disable UAC with Registry Editor (RegEdit)

1.Run Registry Editor (RegEdit).
2.Navigate to the following registry key:

3.Locate the following REG_DWORD value: EnableLUA

4.Set the value of EnableLUA to 0.
5.Optional step to suppress UAC consent prompt dialog, locate the following REG_DWORD value:

6.Set the value of ConsentPromptBehaviorAdmin to 0 (optional).
7.Exit from Registry Editor and restart the computer to turn off UAC.

Applies To

Windows 7 64bit
PGP Desktop Version 10.1 Standalone Client