Cannot access the Current DAS / SAN Configuration page in Web UI

Products

• Security Information Manager

Issue/Introduction

You are trying to view the DAS and SAN configuration in the SSIM Web UI, but get an error window.  All other pages work and the SAN is functioning also.

Resolution

The DasConfig.properties file is missing or has been renamed.

Check for the file in the following path:  /opt/Symantec/simserver/bin/hwconfig/das/DasConfig.properties.  If the file has been renamed, rename it back to DasConfig.properties and restart the SSIM Server.  This file has to be updated every time the server restarts and if it cannot be updated it might make the Web page not display correctly.

If the file does not exist on the SSIM server, contact support for assistance to replace the file.