Client machines crash when Software Update Plug-in is initialized giving the "Unhandled 'Access Violation' " exception in the Patch Management Plug-in. . These can been seen in the report 'Components with Faults:' (Reports > All Reports > Notification Server Management > Agent > Faults > Component with faults. The following components have shown the issue:
client task agent.dll
Two types of exceptions in fault details:
1) Exception - Access Violation: C0000005
2) Exception - Access Violation: 00000000
The PointFix provided will update the version of the Software Update Plug-in and will require the agent to be rolled out to all affected client systems.
Symantec Management Platform 7.1 SP2