Biometrics Software is not Working with PGP Desktop

Article Id: 157387

Status: Published

Updated On: 26-11-2012 09:34

Legacy Id: TECH200095

Products:

Symantec Products

Issue/Introduction:

Biometric software is not working when PGP Desktop is installed on the computer.

Resolution:

Currently no biometric software is supported with PGP Desktop at this time. If any biometric software is used, the software for authentication it might cause issues with PGP Desktop and PGP BootGuard.

Applies To

PGP Universal Server 3.2.1 MP5

PGP Desktop 10.2.1 MP5