Biometrics Software is not Working with PGP Desktop

Products

• Symantec Products

Issue/Introduction

Biometric software is not working when PGP Desktop is installed on the computer.

 

Resolution

 

 

 

 

Currently no biometric software is supported with PGP Desktop at this time.  If any biometric software is used, the software for authentication it might cause issues with PGP Desktop and PGP BootGuard.

Applies To

PGP Universal Server 3.2.1 MP5

PGP Desktop 10.2.1 MP5