Lenovo L420 & L520 fail to boot Windows after Pre-boot Authentication using Symantec Endpoint Encryption Full Disk 8.2.1 MP1

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Article ID: 157358

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Updated On:

Products

Endpoint Encryption

Issue/Introduction

Lenovo L420 & L520 fail to boot Windows after Pre-boot Authentication using SEE Full Disk v8.2.1 MP1.

"No physical memory is available at the location required for the Windows boot manager. System cannot continue."

Cause

Defect in SEE Full Disk

Resolution

Fixed in Symantec Endpoint Encryption Full Disk v8.2.3 MP3 and later versions.


Applies To

IBM Lenovo Thinkpad L420
IBM Lenovo Thinkpad L520

Microsoft Windows 7 Professional SP1
Symantec Endpoint Encryption -Full Disk v8.2.1 MP1