ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Remote Client Install Error "Failed to install: \\XC2098 (50): Service: Error opening Service Manager"
Article ID: 157319
Ghost Solution Suite
While trying a Remote Client Install through the Ghost Console you receive the error: " Failed to install: \\XC2098 (50): Service: Error opening Service Manager"
Failed to install: \\XC2098 (50): Service: Error opening Service Manager
The reason for the error is because there are identical users and passwords on both Console and Client machines that are joined to a Domain. This causes a credentials conflict when trying to install the Client across the network. This is considered a Security feature or design by Microsoft. You should also get this error if you try to use the computer management mmc plug-in to remotely connect to the Client from your Console machine.
The solution is to create a new Local Administrator Account on the Console machine, then log into the Console machine with that new account and then you will be able to complete the Remote Client Install.