BUG REPORT: Web Browser Displays Exception Error After Setting Passphrase for PDF User

Products

• Symantec Products

Issue/Introduction

When sending an initial message to an external user with PDF Messenger as a Mail Policy rule and to require sender authorization, the external user receives an exception error after attempting to initially change the passphrase.

 HTTP Status 500 -

type Exception report

message description The server encountered an internal error () that prevented it from 

fulfilling this request.

exception

java.lang.IllegalStateException: Cannot create a session after the response has 

been committed

        org.apache.catalina.connector.Request.doGetSession(Request.java:2280)

        org.apache.catalina.connector.Request.getSession(Request.java:2046)

        org.apache.catalina.connector.RequestFacade.getSession

(RequestFacade.java:832)

        org.owasp.csrfguard.CSRFGuard.doResponseEnforce(CSRFGuard.java:79)

        org.owasp.csrfguard.CSRFGuardFilter.doResponseEnforce

(CSRFGuardFilter.java:132)

        org.owasp.csrfguard.CSRFGuardFilter.doFilter(CSRFGuardFilter.java:76)

        com.pgp.web.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:41)

        org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal

(CharacterEncodingFilter.java:88)

        org.springframework.web.filter.OncePerRequestFilter.doFilter

(OncePerRequestFilter.java:76)

note The full stack trace of the root cause is available in the Apache 

Tomcat/5.5.33 logs.

Apache Tomcat/5.5.33

 

Resolution

This issue is fixed in the following version:

PGP Universal Server 3.2.1 MP5

Applies To

PGP Universal Server 3.2.1 MP4