Symantec Endpoint Encryption Device Control (SEE-DC) upgrade results in error "Failed to read domain info from database"

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Article ID: 157184

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Updated On:

Products

Symantec Products

Issue/Introduction

Symantec Endpoint Encryption Device Control (SEE-DC) upgrade from 8.0 to 8.2 results in error "Failed to read domain info from database"

Cause

SQL Server is unable to function properly as IIS is using too much memory.

Resolution

Performing an IISRESET solves this problem.