Errata: NATIVE protocol return codes for Symantec Scan Engine (SSE) 5.2 and Symantec Protection Engine (SPE) 7.0

Products

• Protection Engine for Cloud Services
• Scan Engine
• Protection Engine for NAS

Issue/Introduction

The following NATIVE protocol's return codes are not implemented hence are not going to be returned.

Return codes: 200, 221, 420, 502, 505, 531, 535, 536, 537, 538

Resolution

Implementation Guide

• page 239-240 SSE5.2.14
• page 285-286 SPE7.0

Section

Appendix D, Return Codes, Native protocol return codes

Read:

• 200 Command okay.
• 201 Output file available.
• 203 Local output file available.
• 220 Symantec Protection Engine ready.
• 221 Service closing transmission channel.
• 230 File scanned.
• 420 Service not available, closing transmission channel.
• 430 File not acceptable at this time.
• 500 Syntax error, command unrecognized.
• 501 Syntax error in parameters.
• 502 Command not implemented.
• 503 Bad sequence of commands.
• 504 Unsupported protocol version.
• 530 File not acceptable.
• 531 File unscannable.
• 532 Output file unavailable.
• 533 Error scanning file.
• 534 File name exceeds configured length.
• 535 Maximum Extract Time exceeded - scan incomplete.
• 536 Maximum Extract Depth exceeded - scan incomplete.
• 537 Maximum Extract Size exceeded - scan incomplete.
• 538 Malformed container file found. File not scanned.
• 539 Aborted - no antivirus scanning license.

Should read:

• 201 Output file available.
• 203 Local output file available.
• 220 Symantec Scan Engine ready.
• 230 File scanned.
• 430 File not acceptable at this time.
• 500 Syntax error, command unrecognized.
• 501 Syntax error in parameters.
• 503 Bad sequence of commands.
• 504 Unsupported protocol version.
• 530 File not acceptable.
• 532 Output file unavailable.
• 533 Error scanning file.
• 534 File name exceeds configured length.
• 539 Aborted - no antivirus scanning license.