The 'delete all' command line (CLI) command does not fully revert Directory Data Service (DDS) configuration.


Article ID: 157172


Updated On:


Messaging Gateway


Reverting the Symantec Messaging Gateway (SMG) configurations to factory defaults using the delete all CLI  command does not revert the DDS  logging levels or cache persistent options.


Changes to the delete command in version 10.0 did not address this section of configuration.


This issue has been addressed with the SMG v10.0.2 release.

To manually work around the issue, configure the DDS logging and cache persistence options after using the delete all command.

In the Administration section of the Control Center web interface:

  • Change Logs >  Directory Data Service to Warnings.
  • Select or toggle Enable cache persistence at the Directory Integration >  Directory Data Service Options.