Data collection on Oracle fails using CCS.

Article Id: 157119
Status: Published
Updated On: 24-01-2017 10:28
Legacy Id: TECH197430
Products:
Control Compliance Suite Databases Oracle
Issue/Introduction:

Data collection on Oracle fails using CCS.

The 'Symantec CCS Oracle Database' data-collection module could not be initialized.

Resolution:

Please assure that the OCI library coming with the Oracle Instant Client files (instantclient-basic-win32-10.2.0.4.zip), has been put in the following folder on CCS manager:

C:\Program Files (x86)\Symantec\CCS\Reporting and Analytics\DPS\control\Oracle\
(adjust the path to your environment)

You will need the following files:

  • oci.dll
  • orannzsbb10.dll
  • oraocci10.dll
  • oraociei10.dll

NOTE:The 32 bit version of the Oracle Instant Client must be used as the Oracle data collection module itself is 32 bit.