Data collection on Oracle fails using CCS.

Products

• Control Compliance Suite Databases Oracle

Issue/Introduction

Data collection on Oracle fails using CCS.

The 'Symantec CCS Oracle Database' data-collection module could not be initialized.

Resolution

Please assure that the OCI library coming with the Oracle Instant Client files (instantclient-basic-win32-10.2.0.4.zip), has been put in the following folder on CCS manager:

C:\Program Files (x86)\Symantec\CCS\Reporting and Analytics\DPS\control\Oracle\
(adjust the path to your environment)

You will need the following files:

• oci.dll
• orannzsbb10.dll
• oraocci10.dll
• oraociei10.dll

NOTE:The 32 bit version of the Oracle Instant Client must be used as the Oracle data collection module itself is 32 bit.