: An error occurred in ReportSync activity: Error in submitting query job to CCS Manager: There are no CCS Manager Load Balancers available for job execution

Article Id: 157117
Status: Published
Updated On: 06-09-2018 14:06
Legacy Id: TECH197407
Products:
Control Compliance Suite Windows
Issue/Introduction:

Database Synchronization Job displays the following error message: An error occurred in ReportSync activity: Error in submitting query job to CCS Manager: There are no CCS Manager Load Balancers available for job execution.

An error occurred in ReportSync activity: Error in submitting query job to CCS Manager: There are no CCS Manager Load Balancers available for job execution.

Cause:

On the CCS Manager-The CCS "Symantec Data Processing Service" service was stopped.

Resolution:

Restart the CCS "Symantec Data Processing Service" service on the concerned CCS Manager.

Steps

  1. On the CCS Manager go to Start > Run and type Services.msc
  2. In the Services Console check for the service named "Symantec Data Processing Service"
  3. Restart the service