You want to download and install version 2.5 or version 2.0 of the Symantec Endpoint Protection Management Plug-in for Kaseya®, which integrates Symantec™ Endpoint Protection and the Kaseya RMM platform. The plug-in provides remote monitoring and management of Endpoint Protection clients in the Kaseya environment. This functionality is available in versions 2.0 and later of the plug-in. These versions of the plug-in support Kaseya K2 Server 6.2 or later. See the details below about which version of the plug-in is supported on which version of Kaseya K2 Server.
The latest release, version 18.104.22.168, includes the following changes:
Key features include:
Which version should I use?
Version 2.5 preserves your settings when you upgrade from a previous version. If you previously installed version 2.0 or later, you do not need to uninstall and reinstall.
If you already run the Endpoint Protection plug-in and if you upgrade to a later version of the Kaseya server from version 6.3, you must first run a batch file to make sure that the plug-in installation succeeds. This file fixes a problem with version checks on the Kaseya server and uninstalls any previous versions of the plug-in.
Here's what to do:
There should be two files,
To install the plug-in
For more information about the plug-in and Kaseya, see the following knowledge base article:
Version 2.5 of the plug-in requires the following:
Version 2.0 of the plug-in requires the following:
NOTE: Beta versions of the Kaseya server are not supported. For more information, see the following knowledge base article:
Also, to ensure full functionality, your Symantec Endpoint Protection Manager instance must be accessible to your Kaseya server. By default, Symantec Endpoint Protection Manager looks for SSL connections for web services over port 8446. Make sure that any firewall between your Kaseya VSA and your Symantec Endpoint Protection Manager allows these connections.