Universal Naming Convention path exception support in Symantec Endpoint Protection

Products

• Endpoint Protection

Issue/Introduction

Does the Symantec Endpoint Protection (SEP) client support Universal Naming Convention (UNC) paths to Windows File Sharing/Server Message Blocks (SMB) shares in scan exceptions?

Resolution

The SEP client does not support the use of UNC paths in exceptions. Auto-Protect will ignore these exceptions, while on-demand or scheduled scans, and other protection technologies will not exclude those locations reliably.

Map UNC locations to a drive in Windows and create mapped drive letter exceptions instead for best performance/reliability.