"Internet Explorer cannot display the webpage" when opening the Symantec Scan Engine interface

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Article ID: 157051

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Updated On:

Products

Protection Engine for Cloud Services Scan Engine AntiVirus for Caching Protection for SharePoint Servers Protection Engine for NAS

Issue/Introduction

Symantec Scan Engine (SSE) itself working, according to the logs, just the Web-interface is not accessible.
Internet Explorer shows "Internet Explorer cannot display the webpage" when opening the Symantec Scan Engine interface.

 

Internet Explorer cannot display the webpage
Most likely causes
* You are not connected to the Internet
* The website might be encountering problems
* There might a typing error in the address

What you can try:
* Diagnose Connection Problems

 

Resolution

Restarting the Symantec Scan Engine service may resolve the issue.