Group LiveUpdate fails when sending virus definitions to servers

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Article ID: 157036

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Updated On:

Products

Mail Security for Microsoft Exchange

Issue/Introduction

Sending virus definitions for the group in SMSMSE Console fails with error message similar to this one:

CABARC.EXE timed out and failed to create file C:\Program Files (x86)\Symantec\CMaF\2.1\UPLOADS\DEFS_ 20120911.002.cab
 

Resolution

There is builtin timeout of 180 seconds defined for the cabarc.exe to complete creating definitions. This timeout can be modified by setting following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Cmaf\2.1\ArchivalTimeOutInSeconds

with REG_DWORD value representing number of seconds.

 

Example:

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Cmaf\2.1\ArchivalTimeOutInSeconds REG_DWORD 0x000001E0

- this sets cabarc.exe timeout to 8 minutes (480 seconds)