PGP Viewer tries to open PGP Zip files named Attachment*.pgp

Products

• Symantec Products

Issue/Introduction

PGP Viewer always tries to open PGP Zip files named Attachment*.pgp

Could not save attachment

Cause

This behavior is related to PGP Desktop 10.x which introduced MAPI proxies.

It is by-design behavior and PGP Viewer intended to open all .PGP files with name matching *attachment* pattern, regardless character case in their names.

I.e. files named "Attachment", "Attachment", "Attachment", "Attachment from John", "My old attachments from 2009" and others files with .pgp extension containing word "attachment" in their name, will be opened in PGP Viewer due to application design.

Resolution

Do not name PGP ZIP files *Attachment*.pgp

Rename attached file when saving attachments from incoming mail in order to open them with PGP ZIP.

For example rename "Attachment" to "SomeFileName.pgp".

Applies To

PGP Desktop 10.x