The Symantec Event Collector for VMware vSphere stops collecting events even though nothing in the configuration has changed.
ERROR 2012-09-11 15:45:03,191 Collectors.3527.wGroup.[workinggroup0].SensorThread Thread-52 [Sensor: R900-ESX] Could not open connection to 10.167.28.228: VI SDK invoke exception:org.dom4j.DocumentException: Error on line 0 of document : File "" not found. Nested exception: File "" not found.
The Certificate that was previously imported into the keystore for the VMware environment being collected from is no longer valid.
Follow the instructions in the SEC_for_VMware_vSphere_44.pdf for obtaining a new certificate and importing it to the keystore of the Agent the collector is installed to.
Applies To
Symantec Event Collector for VMware vSphere collecting events from either a supported vSphere or ESX/ESXi platform via HTTPS.