Domain discovery does not work with Domain Membership/WINS Import

Products

• Management Platform (Formerly known as Notification Server)

Issue/Introduction

Error displayed while attempting to perform a domain search using WINS/Network Discovery.  While unable to search, it was possible to browse the domain manually.

"8/24/2012 4:50:40 PM","Failed to query 'Microsoft Windows Network' container
while verifying domain name.
Reason: System.ComponentModel.Win32Exception: An extended error has occurred
   at Altiris.NS.Utilities.Network.VerifyDomainName(NetResource container,
String domain, Boolean& foundDomain)
   at Altiris.NS.Utilities.Network.VerifyDomainName(NetResource container,
String domain, Boolean&
foundDomain)","Altiris.NS.Utilities.Network.VerifyDomainName","w3wp","141"


"8/24/2012 4:50:28 PM","Failed to query 'VMware Shared Folders' container while
verifying domain name.
Reason: System.ComponentModel.Win32Exception: The network is not present or not
started
   at Altiris.NS.Utilities.Network.VerifyDomainName(NetResource container,
String domain, Boolean& foundDomain)
   at Altiris.NS.Utilities.Network.VerifyDomainName(NetResource container,
String domain, Boolean&
foundDomain)","Altiris.NS.Utilities.Network.VerifyDomainName","w3wp","141"

 

Cause

The NS machine is not configured properly for Domain Membership/WINS Import task

Resolution

On the NS machine, perform the following:

1.  Verify that Computer Browser service is started

2.  If on a virtual machine, enable virtual machine following -- VM > Settings > Options > Shared Folders > Always Enabled

3.  Verify Network Discovery is turned on for current network profile -- Network and Sharing Center > Advanced Sharing Settings

Applies To

SMP 7.1 SP2 rollup v4

SMP 7.5