Cisco AnyConnect vpn iOS profile fails to install

Products

• Mobile Management

Issue/Introduction

Cisco AnyConnect vpn iOS profile fails to install if "User Authentication" is set to certificate, and the certificate payload is not included in the same installation policy.

Underlying error:^JNSError:^JDesc   :     VPN VPN_TST.^JUS Desc:
The VPN service VPN_TST could not be installed.^JDomain : MCVPNErrorDomain^JCode
  : 15003^JType   : MCFatalError^JParams : (^J    "VPN_TST"^J)
Aug 23 12:34:51 unknown mdmd[1303] <Notice>: (Error) MDM: Command Status: Error
Error: NSError:

Cause

Working as designed.

Resolution

The Authentication certificate payload should be included in the same policy with Cisco AnyConnect vpn profile

Applies To

Symantec Mobile Management 7.2 MR1