After installation of Symantec Endpoint Encryption Full Disk 8.2.0 MP2 on an Acer Aspire 6920, the system hangs at "Preparing Pre-Windows Environment...".

Article Id: 156942

Status: Published

Updated On: 11-11-2013 14:01

Legacy Id: TECH195392

Products:

Endpoint Encryption

Issue/Introduction:

After installation of Symantec Endpoint Encryption Full Disk 8.2.0 MP2 on an Acer Aspire 6920, the system hangs at "Preparing Pre-Windows Environment...".

Resolution:

This issue is fixed in SEE Full Disk 8.2.1 MP1. Please contact Support if you need this version.