After installation of Symantec Endpoint Encryption Full Disk 8.2.0 MP2 on an Acer Aspire 6920, the system hangs at "Preparing Pre-Windows Environment...".

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Article ID: 156942

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Endpoint Encryption

Issue/Introduction

After installation of Symantec Endpoint Encryption Full Disk 8.2.0 MP2 on an Acer Aspire 6920, the system hangs at "Preparing Pre-Windows Environment...".

Resolution

This issue is fixed in SEE Full Disk 8.2.1 MP1. Please contact Support if you need this version.