VIPEG 9.x pilot setup and information for customers

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Article ID: 156879

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Updated On:

Products

VIP Enterprise Gateway

Issue/Introduction

Symantec utilizes VIP PILOT accounts for large organizations to access a testing environment that often co-exists with their production environment. VIP Pilot accounts are separate from VIP Production accounts and are often recommended directly by the product engineering team. Hence. PILOT accounts require account manager approval. 

Cause

 

Resolution

Symantec technical support has limited access to PILOT data on the backend. Thus, testing that requires the assistance of technical support should be done from a production or trial environment. 

To install VIP Enterprise Gateway in PILOT mode, run the following from the command prompt: setup.exe /VPILOT=true