PGP Universal Server Policy is not Updated on BlackBerry Device
Article ID: 156834
Updated On:
Products
Symantec Products
Issue/Introduction
When creating or modifying a PGP Universal Server policy, it is not updated on the BlackBerry device.
Cause
Note that PGP Universal Server policy updates for the BlackBerry device will not occur until the BlackBerry device is rebooted or the Policy Cache Timeout configured on the BlackBerry Enterprise Server (BES) occurs.
Resolution
This can be resolved by one of the following:
1. Restart the BlackBerry device by removing the battery.
2. Wait for the Policy Cache Timeout configured on the BlackBerry Enterprise Server (BES).
Feedback
Yes
No
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