search cancel

How to Create a Software based policy to deploy the AM and RC Agent Plugins to Machines that have already been pushed the Sd Agent and then to Reboot the machines.


Article ID: 15682


Updated On:


CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager


CA Client Automation allows you to create Software Based Policies to automate the deployment of Software.

next, you select a piece of Software and a Group to apply it to.

This will push out Software to an Agent when a certain criteria is met.

How to Create a Software based policy to deploy the AM and RC Agent Plugins

to Machines that have already been pushed the SD Agent and then to Reboot the machines ?


CA Client Automation - All Versions


First create a Query that finds All machines that have an SD Agent installed but do not have an AM or RC Agent plugin installed.

Right Client Queries – New

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKZmAAO" alt="query1.jpg" width="420" height="400">


Double click Computers – Expand General Information and select Agent Component –

Select SDAgent in the first drop down and either uncheck the version box or select the appropriate version and click  OK.

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKZnAAO" alt="query2.jpg" width="319" height="374">

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKZoAAO" alt="query3.jpg" width="745" height="565">

Under Boolean operators select And Not( and then select Agent Component – RCAgent,

click OK and select Boolean operator OR and select Agent Component AMAgent followed by )

and click OK and Name the query:

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKZpAAO" alt="query4.jpg" width="487" height="407">

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKZqAAO" alt="query5.jpg" width="491" height="410">

Now create a dynamic group based on that query:

Right click on Computers and users and select new – Group

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKZeAAO" alt="group1.jpg" width="236" height="201">


Enter a name for the group and select the query Tab and select the query previously made and click OK.

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKZfAAO" alt="group2.jpg" width="393" height="411">

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKZgAAO" alt="group3.jpg" width="473" height="421">

Now under policies right click on Software Based Policies and select New Software Policy.

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKZhAAO" alt="policy1.jpg" width="327" height="138">

Click Next and under All Software select the Asset management plugin and Remote Control plugin packages.

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKZiAAO" alt="policy2.jpg" width="449" height="345">


Click Next and select the group you previously created

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKZjAAO" alt="policy3.jpg" width="451" height="347">

Check the box to open advanced policy settings and click Finish

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKZkAAO" alt="policy4.jpg" width="454" height="346">


Select the Evaluation Tab and check the Enable Add-hoc target evaluation.

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKZlAAO" alt="policy5.jpg" width="451" height="506">

Select the jobs tab and the procedure Options tab below and select Restart machine after last job for


Boot level after execution and click ok.

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKZrAAO" alt="restart.jpg" width="461" height="507">



1558717417223000015682_sktwi1f5rjvs16uko.jpeg get_app
1558717415491000015682_sktwi1f5rjvs16ukn.jpeg get_app
1558717413632000015682_sktwi1f5rjvs16ukm.jpeg get_app
1558717411807000015682_sktwi1f5rjvs16ukl.jpeg get_app
1558717409919000015682_sktwi1f5rjvs16ukk.jpeg get_app
1558717408124000015682_sktwi1f5rjvs16ukj.jpeg get_app
1558717406338000015682_sktwi1f5rjvs16uki.jpeg get_app
1558717404250000015682_sktwi1f5rjvs16ukh.jpeg get_app
1558717402417000015682_sktwi1f5rjvs16ukg.jpeg get_app
1558717400544000015682_sktwi1f5rjvs16ukf.jpeg get_app
1558717398598000015682_sktwi1f5rjvs16uke.jpeg get_app
1558717396546000015682_sktwi1f5rjvs16ukd.jpeg get_app
1558717394771000015682_sktwi1f5rjvs16ukc.jpeg get_app
1558717392153000015682_sktwi1f5rjvs16ukb.jpeg get_app