Customer reported that when trying to open any of the Activity Center pages (like Manage>Computers)in the Symantec Management Platform (SMP) Console, Internet Explorer (IE) started to display the following pop-up window:
Any other page in the Console opens just fine or if he tries to load the Activity Center pages from another machine those also works.
This is a known issue with IE 9 and Java. This problem occurs because of an issue with Java Version 6 Update 22 and Java Version 6 Update 23 that was exposed by recent changes in the Internet Explorer 9 rendering engine.
Please refer to the following Microsoft Technote: http://support.microsoft.com/kb/2506617
"Error in Internet Explorer 9: "We were unable to return you to <your webpage>, Internet Explorer has stopped trying to restore this website. It appears that the website continues to have a problem" "
To resolve this issue according to Microsoft, download and install the latest version of the Java. To do this, visit the following Java website:
Symantec Management Platform (SMP) 7.1 SP1 or SP2