The Daily Status Email reports that the number of users exceeds the license that you purchased for the PGP Server.
You can confirm that the number of actual users who are using PGP Desktop doesn't exceed the license count.
All users created on SEMS (PGP Universal) server that not belong to Excluded group are counted as licensed users.
If you have created users that matched to the groups other than Excluded then you may to correct the count of licensed users following one of following ways:
Please note: Regrouping take significant amount of time when numerous users accounts exist on SEMS server and occurs daily based on one of scheduled server jobs or when one of the consumer groups has been modified. In order to trigger regrouping manually, press Save button in group settings without making any changes to it.
Applies To
PGP Universal Server 3.2.x
Symantec Encryption Management Server 3.3.x