Receiving an error "A certificate chain could not be built to a trusted root authority" when attempting to install APNS certificate in IIS

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Article ID: 156737

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Updated On:

Products

Mobile Management

Issue/Introduction

When you attempt to install .pem APNS certificate provided by Apple into IIS, you receive error "A certificate chain could not be built to a trusted root authority".

"A certificate chain could not be built to a trusted root authority"

 

Cause

The necessary Apple certificates are not imported into the Trusted Root Certification Authorities container

Resolution

Missing Apple intermediate and CA certificates. Download them as following:

http://www.apple.com/certificateauthority/AppleAAI... Import it under Personal folder.

http://www.apple.com/appleca/AppleIncRootCertifica... Import it under trusted root certificates.


Applies To

Mobile Management Solution 7.1

 

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