Symantec Messaging Gateway 9.5 "update install" command reboots the appliance when you choose not to proceed.

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Article ID: 156698

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Updated On:

Products

Messaging Gateway

Issue/Introduction

When using the update install command of the Symantec Messaging Gateway (SMG) Command Line Interface (CLI) , a prompt is displayed informing you that the appliance will be rebooted after the process completes. The prompt then asks if you want to proceed and answering no to the confirmation reboots the appliance anyway.

smg> update install
Performing a software update will reboot your appliance.
Are you sure you wish to proceed?  [N/y]: n
smg> Connection to 10.168.17.137 closed by remote host.
Connection to 10.168.17.137 closed.

 

Cause

Symantec is investigating this issue. This document will be updated as more information is made available.

Resolution

To work around this issue, you can press the key sequence CTRL-C (press the Control key and C key at the same time) instead of answering the prompt.

The CTRL-C key sequence interrupts the command and returns to the command line prompt without continuing the update script if pressed before the prompt is answered.