Receivers that use a PGP eBusiness server 7.1 (McAfee product) see encrypted emails as _message1 and _attachment1 files

Products

• Symantec Products

Issue/Introduction

Encrypted emails from PGP Desktop and PGP Universal appear corrupted at the receivers end.

The email is processed by the PGP eBusiness server 7.1 but the orinal filenames are not restored.

Cause

The PGP eBusiness server 7.1 is neither fully PGP/Mime compatible nor able to handle embedded filenames.

Resolution

Replace the PGP eBusiness server 7.1 or alternatively only send PGP partitioned emails , as long as no attachments are included.