Windows Definitions - Latest on Manager: Not available displayed on SEPM Home tab

Products

• Endpoint Protection

Issue/Introduction

The Symantec Endpoint Protection Manager (SEPM) Home tab is displaying:

Windows Definitions
Latest on Manager: Not available

 

Resolution

This issue can occur after downloading LiveUpdate content updates on a SEPM in a replicated environment, if the "Replicate Client Packages and LiveUpdate content" checkbox has been unchecked in the Replication Partner Properties dialog. A future product release will correct the problem.

Current workarounds include:

• Check the "Replicate Client Packages and LiveUpdate content" checkbox, under the Replication Partner Properties dialog.
• Temporarily disable replication.
• Temporarily revert to the SEPM 12.1 RU1 version.

Applies To

• Replication between two or more SEPM sites is enabled.
• Replication is configured not to replicate LiveUpdate content.
• The SEPM version is 12.1 RU1 MP1