Some messages are rejected by MTA also stay with (Processing Status) and Recipient (None)

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Article ID: 156677

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Updated On:

Products

Messaging Gateway

Issue/Introduction

 Some messages are rejected by MTA also stay with (Processing Status) and Recipient (None)

 Rejected Message by MTA

Processing Status

None to Recipients

 

Cause

These entries in the Message Audit Logs occur when a message transaction is completed before any processing is done.

For example, if a message size is larger than the maximum allowable size configured, it will be rejected by the MTA before the contents of the message are processed; "(Processing Status)" and "None" will be logged in most fields of the Message Audit Logs.

Resolution

This is by design for transactions that do not gather enough information from a message to complete these fields.


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