CIU is reporting CPU heat warnings but the SWG does not indicate any heat warnings or send any warnings.

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Article ID: 156613

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Updated On:

Products

Web Gateway

Issue/Introduction

CIU is reporting CPU heat warnings but the SWG does not indicate any heat warnings or send any warnings.

Cause

The SWG sends alert when its CPU temperature is higher than 70C, however, the CIU sends an alert when SWG CPU temperature is higher than 60C.

Resolution

This is a defect in the CIU that has been fixed in the 5.0.3 release.  Both now alert when the CPU temperature is greater than 70C.


Applies To

SWG managed by a CIU (Central Intelligence Unit).