When trying to use the Symantec Barcode Console Application (Home > Service and Asset Management > Barcode > Scanning > Symantec Barcode Application Console), the error "Unable to verify license. Click Retry to try again or Cancel to exit application." occurs.
Unable to verify license. Click Retry to try again or Cancel to exit application.
The server name that the HTTPS browser certificate lists was not used when connecting to the Symantec Management Platform.
This is working as designed by the HTTPS environment that has been set up. To resolve this, when connecting to the Symantec Management Platform, specify the server name listed by the HTTP browser certificate. This can be found by opening the certificate or its error screen (if it has already failed) next to the URL bar.
Related Article
Error "Login failed" or "Could not establish connection to network" occur when trying to use Barcode on a handheld to authenticate or sync to the Symantec Management Platform server
http://www.symantec.com/business/support/index?page=content&id=TECH187775
Applies To
HTTPS with browser certificate.