PGP Universal Server may fail to send various notification emails such as Daily Status Emails, Web Messenger notifications, or WDE Activity reports. These messages will often appear in the Mail Queue section under the Mail tab.
The root cause of this issue varies by environment. In almost all cases, Universal Server is unable to establish a connection to the appropriate mail server. You can find specific error messages for each queued message in the Mail tab, Mail Queue. This will assist with narrowing down the cause.
The following items may resolve this issue: