Software Management Solution Plug-in install fails with Exit-code 3, 32-bit systems

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Article ID: 156505

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Updated On:

Products

Software Management Solution

Issue/Introduction

Software Management Solution Plug-in install fails with Exit-code 3, 32-bit systems.

Exit Code 3

Cause

Unknown

Resolution

This issue is currently under investigation.

 

In a similar scenario, where a customer was getting Exit code 3.

we remotely executed the following commands using psexec tool.

1. psexec -s \\<client name> "C:\WINDOWS\system32\msiexec.exe" /unreg

2. psexec -s \\<client name> "C:\WINDOWS\system32\msiexec.exe" /regserver

 and that fixed the issue.

 

If package still does not get installed get detailed logs & contact support

Command to get MSI logs

msiexec /i "C:\MyPackage\Example.msi" /L*V "C:\log\example.log"

 


Applies To

Software Management 7.1 SP2