Symantec RMS Process Manager Service fails to stay started. When restarted, it runs for about a second then shuts down again.
There is no error while trying to start the service. The service starts and then stops. In the event log, following errors are displayed.
Event ID: 25
Event Source: BVProcessManager
Message: The SQL script executor OSQL.EXE reported an error.
Event ID: 6
Event Source: BVProcessManager
Error: Incorrect Function
Event ID: 62
Event Source: BVProcessManager
Error: System initialization failed.
This could be because the BVProcessManager Service is not able to connect to the local 'BV' database in MS SQL Server. Either the 'BV' database could be missing or access to it may be restricted.
Use the following checklist to resolve the issue: