Plain text format is not available for Symantec Endpoint Protection Manager (SEPM) email notifications

book

Article ID: 156496

calendar_today

Updated On:

Products

Endpoint Protection

Issue/Introduction

 

Symantec Endpoint Protection (SEP) 12.1.x uses text/HTML format for notifications instead of plain text format. Some devices or programs are unable to view mail with text/html encoding.
 

Resolution

 

Symantec Endpoint Protection Manager (SEPM) 12.1.1101.401 (12.1 RU1 MP1) and later supports sending email notifications in plain text format. The default format is text/HTML. To send notifications in plain text format, the SEPM administrator must edit the conf.properties file on the server (located in the SEPM installation folder, under \tomcat\etc\) and add the following new line:
 
scm.email.content.type=text/plain

 


Applies To

Symantec Endpoint Protection 12.1.x