Upgrade USS 14.1>17.0: Company Admin Name and Backup file name to set?

book

Article ID: 15648

calendar_today

Updated On:

Products

CA Service Catalog CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

During the upgrade of SM14.1 to SM17.0, USS details are being asked for.
For some of the fields to be populated, it is not clear what value to set for these.
When you check 'Use existing database', you are required to enter a backup file name.



Upgrade USS 14.1>17.0: Company Admin Name and Backup file name to set?

Environment

Windows, running CA SM 17.0.

Resolution

For the 'Company Admin Name', you need to specify casmadmin.

For the 'Backup file name', browse to a folder of your choice.
And enter a name of your choice with file extension '.car'.

Additional Information

You can obtain the file extension by open the dropdown of 'Files of Type:' field in the browse-popup.

Attachments

1558534624080TEC1752624.zip get_app