Upgrade through “Automatic Updates Installation Job” fails

Products

• Symantec Products

Issue/Introduction

Upgrade through “Automatic Updates Installation Job” fails in error stating “Digital signature verification failed for the assembly C:\ProgramData\Symantec\CCS\LiveUpdateStaging\CCS100.10_0_863_10800\CCS_ReportingAndAnalytics_10_0_PCU_2012-2_Win.exe.”

Resolution

 

Solution

 

PREREQUISITE CHECKLIST

 

·        Please ensure that you have installed Symantec Control Compliance Suite (Reporting&Analytics) v10.0 along with 2012-1 Update.

 

APPLY THE QF

·         Please contact Symantec Technical Support to get  the QF-10701.

·         Apply the QF-10701.

·         Re-run the Automatic Updates Installation Job.

Applies To

This document is for CCS version 10.0