Upgrade through “Automatic Updates Installation Job” fails

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Article ID: 156427

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Updated On:

Products

Symantec Products

Issue/Introduction

Upgrade through “Automatic Updates Installation Job” fails in error stating “Digital signature verification failed for the assembly C:\ProgramData\Symantec\CCS\LiveUpdateStaging\CCS100.10_0_863_10800\CCS_ReportingAndAnalytics_10_0_PCU_2012-2_Win.exe.”

Resolution

Solution

PREREQUISITE CHECKLIST

· Please ensure that you have installed Symantec Control Compliance Suite (Reporting&Analytics) v10.0 along with 2012-1 Update.

APPLY THE QF

· Please contact Symantec Technical Support to get the QF-10701.

· Apply the QF-10701.

· Re-run the Automatic Updates Installation Job.

Applies To

This document is for CCS version 10.0