Dell Latitude E6320 with Symantec Endpoint Encryption Full Disk does not boot and hangs at blank screen with blinking cursor and six dots on the screen.

Products

• Endpoint Encryption

Issue/Introduction

Dell Latitude does not boot after installing Symantec Endpoint Encryption Full Disk 8.2 MP2.

Blank screen, blinking cursor, and 6 dots.

Cause

Symantec Endpoint Encryption Full Disk 8.2.0 MP2 defect.

Resolution

Resolved in Symantec Endpoint Encryption Full Disk 8.2.0 MP2 HF1.

Applies To

Dell Latitude E6320
Windows 7 Professional
Symantec Endpoint Encryption Full Disk 8.2.0 MP2