Dell Latitude E6320 with Symantec Endpoint Encryption Full Disk does not boot and hangs at blank screen with blinking cursor and six dots on the screen.

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Article ID: 156400

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Updated On:

Products

Endpoint Encryption

Issue/Introduction

Dell Latitude does not boot after installing Symantec Endpoint Encryption Full Disk 8.2 MP2.

Blank screen, blinking cursor, and 6 dots.

Cause

Symantec Endpoint Encryption Full Disk 8.2.0 MP2 defect.

Resolution

Resolved in Symantec Endpoint Encryption Full Disk 8.2.0 MP2 HF1.


Applies To

Dell Latitude E6320
Windows 7 Professional
Symantec Endpoint Encryption Full Disk 8.2.0 MP2