Detection and Applicability rule failures: Invalid data received in HTTP response. Expected 27 bytes, received 0 (-2147024883)

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Article ID: 156385

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Updated On:

Products

Software Management Solution

Issue/Introduction

Detection and Applicability rule failures: Invalid data received in HTTP response. Expected 27 bytes, received 0 (-2147024883).

Intermittently (25%) of the enviroment will fail a Managed Policy due to a
sequence of errors/messages in the log, showing a detection check failure:

Sequence of errors:
Process: AeXNSAgent.exe
Thread ID: 4000
Module: AeXNetComms.dll
Source: AeXNetworkTransport
Description: Post
to 'HTTP://Server1/Altiris/InventoryRuleManagement/Agent/AgentRul
eData.ashx?DataType=DataClassRuleSummary&Compress=true' failed: Invalid data
received in HTTP response. Expected 27 bytes, received 0 (-2147024883)

Process: AeXNSAgent.exe
Thread ID: 4000
Module: AeXNetComms.dll
Source: CoNetworkTransport(258)
Description: Invalid data received in HTTP response. Expected 27 bytes,
received 0 (-2147024883)

Process: AeXNSAgent.exe
Thread ID: 4000
Module: InventoryRuleAgent.dll
Source: HttpClient
Description: Invalid data received in HTTP response. Expected 27 bytes,
received 0

Process: AeXNSAgent.exe
Thread ID: 4000
Module: InventoryRuleAgent.dll
Source: InventoryRuleCache
Description: getNewRulesFromWeb() error - Invalid data received in HTTP
response. Expected 27 bytes, received 0

Cause

This is a known issue.

Resolution

A Point-fix has been provided for version 7.1 SP2 Rollup v4. Please contact Symantec Support to obtain the files.


Applies To

Software Management 7.1 SP2
Inventory Rule Management 7.1 SP2

Attachments

PF_2774384.zip get_app