SEPM console Definitions section of the Home page is out of date.

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Article ID: 156340

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Updated On:

Products

Endpoint Protection

Issue/Introduction

The Definitions section of the Symantec Endpoint Protection Manager (SEPM) console is not updating unless the SEPM is closed and reopened.

Latest from Symantec: 07.03.2012 r35
Latest on Manager: 19.03.2012 r33

None

Cause

The proxy in this environment  is "Not Stateful" and will keep a requested connection open for 30 minutes.
After the 30 minute timeout, and there are no more requests, the port is closed.

Resolution

Recommended:
 

  • Close and reopen the SEPM console.
  • Submit a "Product Suggestion or Enhancement Request".
  • There might be the ability to make an exception in the Proxy itself for the SEPM related ports.

 


Applies To

Symantec Endpoint Protection 11.x and 12.1

Windows Server OS