I have implemented the Webportal service but I have not seen the option to enable session recording in the relevant policy.
How can I enable session recording for 'Webportal' service sessions in the policy ?
Webportal service does not support recording while Native browser is selected in the TCP Service definition for the Web Portal
If you want to enable session recording for this service:
In the Web Portal panel, click the Browser Type drop-down menu, and select the 'Xcedium Browser' option.
After doing the above, should you try to switch back to "Native Browser" reconfiguring the relevant TCP Service for the Web-portal you are prompted with:
Message 1104: This service is configured to be recorded and must use
the Xceedium browser type. The service is configured to be recorded in
the following policies: abcde->fghj.